Boil Water Notice & Alerts

To View Boil Water Notices… scroll below.

What is a Precautionary Boil Water Notice?

A Precautionary Boil Water Notice is a public notification issued by the City of Lake Helen advising customers to boil water before consuming it. A Precautionary Boil Water Notice is only issued after careful consideration by the City and the applicable regulatory agencies as a preventative measure to protect public health.

Why would the City issue a Precautionary Boil Water Notice?

Boil Water Notices may be issued because of water system loss of power, loss of water pressure, a water main (pipe) break or other unforeseen emergency. The notice does not mean that the water is contaminated, but it is possible for impurities to enter the pipes and affect drinking water. As a precaution, it is important to treat tap water before consuming it to kill any impurities or use bottled water.

There are two simple and effective methods you can use to treat drinking water to remove impurities.

  1. Boiling: Bring the water to a rolling boil for at least 1 minute.
  2. Disinfecting: Liquid chlorine bleach (unscented) can be used at a dose of 8 drops (1/8 teaspoon) per each gallon of water. Let stand for at least 30 minutes before use. If water is cloudy use 16 drops (1/4 teaspoon) per gallon of water.

When the boil water is lifted it is no longer necessary to boil your water before using.  You are strongly encouraged to run your water faucets for 3-5 minutes to flush your service connection and interior plumbing with water from the service main.


BOIL WATER NOTICES & ALERTS


Date Issued:

RESCISSION OF BOIL
WATER NOTICE
PWS 3641550
November 20, 2021

Location: Sidney Dr., Carmen Dr., John St. and Virginia Dr.

The Precautionary Boil Water Notice issued on November 11th, and 16th, 2021 for city of Lake Helen utility water customers at the above addresses is hereby rescinded (lifted). 

As required by the Volusia County Health Department, a certified laboratory has bacteriologically tested the quality of water within the distribution system, and all samples that were collected and analyzed by the Laboratory have cleared. This means that your water is safe for your everyday routine usage.

If you have any questions or concerns pertaining to this Notice, call between the hours of 8:00 am. – 4:30 pm. Monday through Friday Public Works/Utilities : 386-228-2121 option 7

Date Closed:

November 20, 2021


Date Issued:

ALERT
November 16, 2021

Location:

An alert was issued A temporary notice of interruption of water service was issued and continued Boil Water Notice to the following addresses: Sidney Dr., Carmen Dr., John St. and Virginia Dr. Water was interrupted to install a new 6″ water line replacing the old 2″ water line. Water service should be back by 4pm today. During the water interruption – testing for water took place regarding the 11/11/2021 incident which now required new tests for water to take place. Continue Boil Water Notice until further updates. Questions? Please call the Public Works/Utilities : 386-228-2121 option 7

Date Closed:

November 20, 2021


Date Issued:

November 11, 2021

Location:

A precautionary boil water notice for: Sidney Dr., Carmen Dr., John St. and Virginia Dr. A precautionary boil water notice has been issued due to a 2″ water line main break. The affected addresses are Sidney Dr., Carmen Dr., John St. and Virginia Dr., the valve is being replaced. Water should be back by 6pm. This notice will be in effect until rescinded by an update to this posting. For questions, please call the Public Works/Utilities : 386-228-2121 option 7

Date Rescinded:

November 20, 2021
PWS#: 3641550